Good Change Stories

It’s always tricky to share case studies when you’re NDA’d up to your eyeballs. Many of the programmes I am involved with are hugely complex, politically charged, often unionised and very sensitive. With that in mind, I always respect clients’ wishes to maintain confidentiality. Below are just a few examples of the good change we have delivered with a handful of clients. We’re happy to share more of our experience with you when we chat.

A personal thank you to Tara, who’s been working collaboratively with the team to clearly articulate the principles and moving many of the dependencies forward, also helping me to ensure I’m prepared and focusing on the right priorities in a busy backlog. Thank you Tara, I really appreciate the great work you’ve been doing.
Director, Public Sector Organisation

Leading Through Crisis

The Challenge A global charity entered the most serious organisational challenge in its history: its first-ever period of industrial action, triggered by a complex mix of pay negotiations, union relations, cultural tension and leadership misalignment. Senior leaders were operating under intense pressure, managing legal risk, reputational impact and internal conflict while still trying to maintain…
Read more: Leading Through Crisis
Reimagining Professional Services at a Higher Education Institution

The Challenge A university’s Professional Services (PS) team were facing significant pressure. Rapid growth forecasts (including a 25% increase in student numbers within five years), coupled with rising operational costs and sector-wide financial challenges meant that existing ways of working were no longer sustainable. Recent restructures and voluntary severance schemes had left many areas experiencing…
Read more: Reimagining Professional Services at a Higher Education Institution
Comms support for a workplace transformation programme

Strategic communication planning, design and delivery resulting in widespread awareness, understanding, and acceptance among 150,000 stakeholders in 90 buildings.
Read more: Comms support for a workplace transformation programme
Creating Clarity That Moves Teams Forward

Bring leaders together to focus on identifying visions, priorities, blockers to success and opportunities for development. All without a single PowerPoint slide or the word leverage!
Read more: Creating Clarity That Moves Teams Forward
Landing culture change in a complex law enforcement organisation

Collaborating with officers to introduce new tech and new processes, changing the way and organisation worked overnight due to Covid-19 and keeping the momentum going.
Read more: Landing culture change in a complex law enforcement organisation
Bringing a CTO’s vision to life in a central government department

Working with a Central Government department to develop a shared vision and clear clarity on the challenges and opportunities to tackle together.
Read more: Bringing a CTO’s vision to life in a central government department
Meeting resistance to change head-on at a Russell Group University

Helping a Russell Group university get its ducks in a row before establishing a shared service centre.
Read more: Meeting resistance to change head-on at a Russell Group University