Practical solutions, not box-ticking exercises
Good change that sticks isn’t about ticking boxes, over-processed roadmaps, or meaningless (and eye-wateringly expensive) slide decks. We focus on practical solutions to make sure this is the right change for you.
Business change management is our bread and butter. It is the glue that binds strategy, project management, comms and engagement, solutions designers and many other functions of the business. Our business change approach always starts with the why and we go from here.
From big transformations to specific change challenges
User research – to understand what your users need so that plans and solutions can be designed with them always in mind
Process redesign – to map how you’re currently doing things to highlight, gaps, inefficiencies, and dependencies so that they can be improved in the future state
Operating models – never, ever to be confused with an org chart! When done properly, they should give you the blueprint for how you’re currently delivering your services and the roles, tech and processes involved in that, and how you want to do this in the future
Business Analysis – what do you need to do more or less of? Where are you being super-efficient or not. What requirements do you have? What documentation do you need? These are just some of the questions our business analysts could help you with
Impact assessments – to understand who and what will be impacted so the right decisions can be made about the way forward
Maturity assessments – to evaluate how ready your people are for change and to track their development in adopting new ways of working
Building capabilities – making sure your people have the rights tools and training needed to successfully embed change for the long term
Our recommendations are always tailored to your people, culture and technology, with a focus on building capabilities to give you the confidence you need to deal with resistance.
We’ll help you…
- Understand your users better
- Understand your processes clearly
- Plan the right target operating model
- Get a handle on your data and what it means
- Make informed decisions
- Embed the change so it doesn’t stop when we leave the building
Working with Good Change is a breath of fresh air – no nonsense delivery, business change, stakeholder management, training and comms expertise, focused on user need. We share the same values and care about our teams, our customers, and our communities. Tara and team are excellent and an important part of our SME ecosystem.
Director, Strategic delivery partner to central government clients
Practical, collaborative business change designed around your people
Ready for no-nonsense, fully tailored change management?